Privacy Policy

Last updated: 29/05/2026


Who we are

Changes to this Privacy Policy

Wonders Atlas is an independent art and design brand creating original artwork, posters, framed art prints, accessories and selected lifestyle products.

We operate our website and online store through Squarespace. Products may be produced and fulfilled through third-party production and fulfilment partners.

For data protection purposes, Wonders Atlas is the controller of the personal information collected through our website and store.


Information we collect

We may collect the following types of personal information:

  • name

  • email address

  • billing address

  • delivery address

  • phone number, where provided

  • order details

  • product selections, size choices, frame choices and product preferences

  • payment and transaction information

  • messages, enquiries, custom requests or collection suggestions you send to us

  • customer support information, including photos you provide for damaged, incorrect, incomplete or delayed orders

  • marketing preferences

  • website usage information, including pages visited, links clicked, referring website, approximate location, such as city or region derived from IP address, browser type, device type and IP address

  • cookie and analytics information, depending on your cookie choices

We do not intentionally collect sensitive personal information, such as health information, political opinions, religious beliefs, biometric data or government identification numbers.


How we collect information

We collect personal information when you:

  • visit our website

  • place an order

  • create or use a customer account, where available

  • complete a contact form

  • sign up for updates or marketing emails

  • communicate with us by email or through the website

  • request customer support

  • submit a custom request, commission enquiry or collection suggestion

  • interact with cookies, analytics or website tools

Some information is collected directly from you. Other information is collected automatically through our website platform, cookies, analytics tools, payment processors or fulfilment partners.


How we use your information

Wonders Atlas respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you visit our website, contact us, place an order, sign up for updates or interact with our store.

Wonders Atlas is operated as an independent art and design brand. For privacy-related questions, contact:

studio@wondersatlas.co.uk

We use personal information to:

  • process, manage and fulfil orders

  • arrange production, packing, shipping and delivery

  • confirm orders and send service communications

  • respond to enquiries, custom requests and customer support messages

  • manage damaged, defective, incorrect, incomplete or delayed orders

  • process returns, refunds, replacements or cancellations where applicable

  • provide product information and customer service

  • maintain business, tax, accounting and transaction records

  • prevent fraud, misuse, unauthorised access or payment issues

  • improve our website, products, services and customer experience

  • understand website traffic and performance

  • send marketing emails if you have signed up or where otherwise permitted by law

  • comply with legal, regulatory, tax, accounting, product safety and consumer protection obligations

We will not use your personal information for purposes that are incompatible with the purposes described in this policy unless required or permitted by law.


Lawful bases for processing

Payments

Where UK GDPR, EU GDPR or similar data protection laws apply, we rely on one or more lawful bases to process personal information.

Contract
We use your information to process orders, take payment, arrange fulfilment and delivery, respond to order enquiries and provide customer support.

Legal obligation
We use certain information to comply with tax, accounting, consumer protection, product safety, regulatory and legal obligations.

Legitimate interests
We use information to operate and improve our business, maintain website security, prevent fraud, respond to enquiries, keep business records and understand how customers use our website. We only rely on legitimate interests where we consider that our interests are not overridden by your rights and freedoms.

Consent
We rely on consent for certain marketing emails, non-essential cookies and other activities where consent is required. Where we rely on consent, you can withdraw it at any time.


Payments are processed through our ecommerce and payment service providers. We do not store full payment card details on our own systems.

Payment providers may process information such as your name, billing details, payment method, transaction amount, fraud prevention information and payment status.

Your payment information is handled by the relevant payment provider according to its own security and privacy practices.


Production and fulfilment

Wonders Atlas products may be produced to order through third-party production and fulfilment partners.

To fulfil an order, we may share necessary order information with production and fulfilment partners, including:

  • name

  • delivery address

  • product ordered

  • product size, colour, frame or format

  • order number

  • shipping method

  • any information needed to print, pack and deliver the item

Production and fulfilment partners may also share order status, production, shipping, tracking and delivery information with us.


Service providers and third parties

Marketing communications

We may share personal information with trusted service providers where necessary to run our website, process orders and operate our business.

These may include:

  • website and ecommerce platform providers, including Squarespace

  • third-party production and fulfilment providers

  • payment processors and fraud prevention services

  • shipping, postal and courier providers

  • email and customer communication tools

  • analytics and website performance tools

  • cookie consent and website security tools

  • accountants, tax advisers, legal advisers or other professional advisers

  • regulators, public authorities or law enforcement where required by law

We do not sell your personal information.

We do not knowingly share personal information for cross-context behavioural advertising unless this is clearly disclosed and controlled through applicable cookie or privacy choices.


If you sign up to receive updates from Wonders Atlas, we may send occasional emails about new artwork, collections, shop updates, offers or related news.

We may also contact existing customers about similar Wonders Atlas products or services where permitted by law, provided you have been given a clear opportunity to opt out.

You can unsubscribe at any time by using the unsubscribe link in the email or by contacting studio@wondersatlas.co.uk.

We will not send marketing emails where consent is required unless you have provided consent, or where another lawful basis is available and permitted by applicable law.


Cookies and similar technologies

Our website may use cookies and similar technologies to operate the site, remember preferences, process orders, understand website traffic, improve performance and support marketing or analytics.

Some cookies are necessary for the website and checkout to function. Other cookies, such as analytics or marketing cookies, may require your consent depending on your location and the tools used on the website.

You can manage cookie choices through the cookie banner where available, or through your browser settings.

If you disable certain cookies, some parts of the website or checkout may not function properly.

Please see our Cookie Policy for more information.


Analytics

We may use analytics tools to understand how visitors use our website. Analytics information may include pages visited, approximate location, device type, browser type, referring website and interactions with the site.

We use this information to improve website performance, product presentation, customer experience and marketing effectiveness.

Where required, analytics cookies will only be used with your consent.


International transfers

We are based in the United Kingdom. Some of our service providers may process personal information in other countries, including the United States, the European Economic Area and other locations where they or their subcontractors operate.

Where personal information is transferred internationally, we rely on appropriate safeguards where required. These may include adequacy regulations, the UK-US Data Bridge, the UK Addendum to Standard Contractual Clauses, data processing agreements or other lawful transfer mechanisms used by our service providers.


How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy.

Order, payment and transaction records are generally kept for at least six years where needed for UK tax, accounting, legal and business record purposes.

Customer support and enquiry records may be kept for as long as needed to manage the enquiry, resolve disputes, maintain business records and protect our legal rights.

Marketing information is kept until you unsubscribe or ask us to delete it, unless we need to keep limited records to respect your preferences.

Cookie and analytics data may be kept for different periods depending on the tools used and your cookie settings.


How we protect information

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

We use reputable service providers to operate the website, payments, fulfilment and communications. However, no online service, website or electronic transmission can be guaranteed to be completely secure.


Your rights

Depending on your location, you may have rights over your personal information. These may include the right to:

  • request access to the personal information we hold about you

  • request correction of inaccurate or incomplete information

  • request deletion of your information

  • request restriction of certain processing

  • object to certain processing

  • withdraw consent where we rely on consent

  • request a copy of your information in a portable format

  • opt out of certain marketing communications

  • object to decisions being made by automated means

We do not currently use automated decision-making or profiling that produces legal or similarly significant effects.

To exercise your rights, contact studio@wondersatlas.co.uk.

We may need to verify your identity before responding to certain requests.


UK and EEA users

If you are in the United Kingdom, European Union or European Economic Area, you have rights under applicable data protection laws.

You may have the right to access, correct, delete, restrict or object to processing of your personal information, request data portability and withdraw consent where processing is based on consent.

If you are in the UK and have concerns about how your personal information is handled, you can contact the Information Commissioner’s Office at ico.org.uk.

If you are in the EU or EEA, you may contact your local data protection authority.


California and US privacy notice

This section applies to visitors and customers in the United States, including California.

Wonders Atlas does not sell personal information. We also do not knowingly share personal information for cross-context behavioural advertising unless this is clearly disclosed and controlled through applicable cookie or privacy choices.

We may collect the following categories of personal information:

  • identifiers, such as name, email address, billing address, delivery address and IP address

  • commercial information, such as products purchased, order history and product preferences

  • internet or network activity information, such as website usage, device information and cookie data

  • approximate location information, based on IP address or delivery region

  • communications, such as messages, enquiries and support requests

We collect and use this information for the purposes described in this Privacy Policy, including order processing, fulfilment, customer support, website operation, security, analytics, legal compliance and marketing where permitted.

Depending on your state and applicable law, you may have rights to access, correct or delete personal information, opt out of certain uses, or receive information about how personal information is used.

To make a privacy request, contact studio@wondersatlas.co.uk.

We will not discriminate against you for exercising applicable privacy rights.


Australia, Canada, New Zealand and other international users

If you are located outside the UK, EU, EEA or US, you may have privacy rights under local laws.

We aim to handle personal information transparently, fairly and securely, including by explaining what information we collect, why we collect it, how we use it, who we share it with and how you can contact us.

You may contact studio@wondersatlas.co.uk to ask about your personal information, request correction, raise a concern or exercise any privacy rights available under applicable law.


Children’s privacy

Our website and products are not intended for children under 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact studio@wondersatlas.co.uk so we can review and take appropriate action.


Links to other websites

Our website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, content or security of those third-party websites.

You should review their privacy policies before providing personal information to them.


We may update this Privacy Policy from time to time to reflect changes in our business, website, service providers, legal obligations or privacy practices.

The latest version will be posted on this page with an updated date.


Contact

For privacy questions, requests or concerns, contact:

studio@wondersatlas.co.uk

Business correspondence address:

Wonders Atlas
Office 19339
182-184 High Str
eet North
East Ham
London
E
6 2JA
United Kingdom