For standard products purchased online, cancellation and return rights may vary depending on your location. Where applicable consumer law gives you the right to cancel or return a standard product, we will honour those rights.

For UK consumers, you usually have the right to cancel an online order within 14 days after receiving your goods, without giving a reason. After telling us that you wish to cancel, you usually have a further 14 days to return the goods.

If you are outside the United Kingdom, you may have different or additional rights under the mandatory consumer laws of your country. Nothing in this policy is intended to reduce any mandatory rights that apply to you by law.

To request a change-of-mind return, please contact us first at studio@wondersatlas.co.uk with your order number, name, email address and the item you wish to return.

Please do not send products back without contacting us first. We will confirm the appropriate return instructions and return address.

Please do not send returns to our business correspondence address unless we have specifically instructed you to do so. Returns sent to the wrong address may be delayed, lost or unable to be processed.

Returned items must be unused, undamaged, in their original condition and safely packaged. We recommend keeping proof of postage until your return has been processed.

Unless the item is faulty, damaged, incorrect or misdescribed, the customer is responsible for return postage where permitted by applicable law.

Where a refund is due, we will refund the standard product price and any standard delivery charge required by applicable law.

Once we receive the returned item, or evidence that it has been sent back where required by applicable law, we will process any refund due within 14 days.

We are not responsible for additional costs caused by choosing a more expensive delivery option, customs charges, import duties or return postage unless required by law.

Refunds will usually be made to the original payment method.